Terms & Conditions
We want you to grow your own mushrooms, so we will happily replace your spawn if it fails to grow mushrooms, under the following terms:
- no extra cost if the spawn we sent you was the problem;
- half the listed price if you had bad luck or made a mistake!
Please do not return any spawn, rather, send photos if you have concerns. By placing an order with Forest Fungi the buyer agrees to waive any rights to sue for loss or damage caused by the use or misuse of any product sold by Forest Fungi. Forest Fungi highly recommends that customers obtain a good reference book to help them further understand mycology. Growing Gourmet and Medicinal Mushrooms by P. Stamets is the first choice.
Please note, occasionally due to demand we use third parties to fulfil grain spawn orders.
When you purchase Forest Fungi cultures you agree not to divide cultures for on selling purposes. They are for personal usage only.
We endeavour to ship out your order ASAP, but please note, this can take between 1 - 6 weeks depending on species, time of year and current demand. Forest Fungi sell live cultures on order that are not fridge stored, therefore they are more vigorous and take longer to be shipped (unless a third party is utilised). We appreciate your patience and endeavor to ship as soon as possible. Please be patient, we will keep you informed.
Course cancellation policy: Cancellations are accepted up to 2 days prior to the course start date provided the requests are submitted in writing. Charges for cancellations will be applied, as stated below, to cover our course preparation and administration costs. Course cancellation costs: More than 30 days prior to the course start date: • Cancellations permitted with no charge. 29 - 15 days prior to the course start date: • A cancellation charge of $20 applies. 14 - 3 days prior to the course start date: • A cancellation charge of $50 applies. 2 days prior to the course start date: • A cancellation charge of $100 applies. Course transfers can be completed at no charge. By placing an order, the buyer/s declare they are 18 years of age or older, and have read and understood these terms and conditions.